Legal

Privacy Policy

Last updated: June 2026

1. Introduction

Travio GPS Tracking ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our GPS tracking services and applications.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Data

  • Name, email address, phone number, and account configuration
  • Vehicle information (make, model, registration)
  • Payment information for subscription services
  • Identification for account verification

GPS and Location Data

  • Real-time geographic location of tracked assets
  • Historical route data and speed information
  • Geofence entry and exit events
  • Ignition status and engine diagnostics (where applicable)

Automatically Collected Data

  • IP address and browser type
  • Usage patterns within our mobile and web applications
  • Referring website addresses
  • Device and operating system information

3. How We Use Your Information

We use the information we collect to:

  • Provide real-time tracking and reporting services
  • Send automated alerts and notifications based on your settings
  • Process subscriptions and manage your account
  • Send you platform updates and technical support communications
  • Comply with legal and security requirements
  • Improve our algorithms and infrastructure performance

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have given explicit consent for specific features
  • Contract: Necessary to fulfill our tracking service obligations to you
  • Legal Obligation: Where required by law enforcement or regulatory bodies
  • Legitimate Interest: Improving service security and preventing fraud

5. Data Sharing

We may share your information with:

  • Cloud infrastructure providers (storing your data securely)
  • Payment processors (Stripe, etc. for billing)
  • Map providers (Google Maps, OpenStreetMap for displaying locations)
  • Law enforcement (only when legally required or requested by you in theft cases)

6. Data Retention

We retain tracking data for as long as necessary to provide your history or as specified in your subscription plan. Standard account data is retained for the duration of your membership and up to 6 years thereafter for compliance.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal and tracking data
  • Rectify inaccurate account information
  • Erase your data (subject to legal retention requirements)
  • Restrict or object to specific processing
  • Data portability (exporting your tracking history)
  • Withdraw consent at any time

8. Cookies

Our platform uses cookies for session management and performance monitoring. You can control these via browser settings.

9. Security

We implement industry-standard encryption (SSL/TLS) for data in transit and robust security measures for data at rest to protect your sensitive location data.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Travio GPS Tracking
123 Tech Plaza
London, EC1A 1BB
Email: privacy@traviogps.com
Phone: 020 7123 4567

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy here and updating the "Last updated" date.